Norm Ai

Norm Ai builds AI-powered solutions that help organizations confidently automate legal and regulatory processes. We are committed to earning and maintaining trust through rigorous security practices, including SOC 2 compliance, continuous monitoring, and a company-wide culture of data protection and integrity.

At Norm Ai, trust is the foundation of everything we do. We partner with leading financial services and insurance organizations to deliver AI solutions that meet the highest standards of security, privacy, and compliance. Our SOC 2 Type II certified program includes robust encryption, access controls, secure development practices, continuous monitoring, and third-party audits. We maintain a culture of security across our team and are committed to transparency, offering customers full visibility into our security posture through this Trust Center.

Compliance

SOC 2

Resources

Letters

BC/DR Exercise Letter of Attestation

Penetration Test (2026H1) Executive Summary

SOC2 Bridge Letter

Reports

SOC2 Type II Report

Whitepapers

Security Fact Sheet

Other resources

Chief Security Officer Bio

CAIQv4.1.0 Questionnaire Responses

Controls

Updated 1 minute ago

Infrastructure security

• Unique production database authentication enforced
• Encryption key access restricted
• Unique account authentication enforced

Organizational security

• Asset disposal procedures utilized
• Production inventory maintained
• Anti-malware technology utilized

Product security

• Data encryption utilized
• Control self-assessments conducted
• Penetration testing performed

Internal security procedures

• Continuity and Disaster Recovery plans established
• Continuity and Disaster Recovery plans tested
• Cybersecurity insurance maintained

Data and privacy

• Data retention procedures established
• Customer data deleted upon leaving
• Data classification policy established

Data collected

• Employee personally identifiable information
• Customer-specific content

Subprocessors

Anthropic • LLM Infrastructure

Microsoft Azure • LLM Infrastructure

Open AI • LLM Infrastructure

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